Privacy Policy
Pin Up Casino (“the Company”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our services through the Pin Up Casino Guyana website.
By using our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue the use of our services.
1. Information We Collect
We collect personal and technical information necessary to provide a secure and compliant gaming environment.
1.1 Personal Information
When you register or use our services, we may collect:
- Full name
- Date of birth
- Residential address
- Email address and phone number
- Identity verification documents (ID card, passport, utility bills)
- Payment details and transaction history
- Communication records with our support team
1.2 Technical Information
We automatically collect:
- IP address and geolocation
- Device type, browser, operating system
- Cookies, session data, and usage logs
- Traffic data and interactions with the platform
2. How We Use Your Information
We use your personal data to:
- Create and manage your gaming account
- Process payments, deposits, and withdrawals
- Verify your identity and prevent fraud
- Comply with legal and regulatory obligations
- Enhance platform security and prevent unauthorized access
- Improve user experience and website performance
- Send important account notifications or promotional messages (only with your consent)
3. Legal Basis for Processing
Pin Up Casino processes your data based on:
- Contractual necessity – to provide gaming services
- Legal obligations – compliance with Curacao licensing requirements
- Legitimate interests – fraud prevention and service improvement
- User consent – marketing communication and cookies
4. Sharing and Disclosure of Information
We may share your data with third parties only when necessary:
- Licensed payment processors
- Identity verification and anti-fraud services
- Authorized gaming content providers
- Regulatory authorities, including the Curacao Gaming Control Board, when required
- Legal entities in case of disputes, compliance checks, or court orders
We never sell or distribute your data to unauthorized parties.
5. Data Storage and Security
We implement industry-standard security measures, including:
- Encryption technologies (SSL/TLS)
- Secure storage servers
- Continuous system monitoring
- Restricted employee access
- Regular security audits
Your information is stored only for the period required by law and for the purposes outlined in this policy.
6. Cookies and Tracking Technologies
Pin Up Casino uses cookies to:
- Remember your preferences
- Improve website navigation
- Analyze website performance
- Deliver personalized content
You may disable cookies in your browser settings, but some features of the website may not function properly.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Withdraw consent for marketing communications
- Request a copy of your stored information
To submit a request, contact our support team.
8. Responsible Gaming and Age Restrictions
Pin Up Casino strictly provides services only to users who are 18 years or older. We conduct age and identity verification to comply with regulatory requirements.
9. International Data Transfers
Your information may be processed or stored in jurisdictions outside your country of residence. We ensure that all transfers comply with applicable data protection standards.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal, regulatory, or operational changes. Updates will be posted on this page with the “Last Updated” date refreshed accordingly.